Infusionsoft Legal Policies

Acceptable Use Policy (AUP)

This policy outlines which practices are acceptable and which practices are not.
Read our AUP

Billing Policy

This has our Billing Policy and our Refund Policy, as well as other related policies.
Read our billing policy


This is a quick guide to chargebacks, how they work and how to avoid them.
Read our chargeback guide

Data Migration PGP Key

Encrypt sensitive data for PCI-compliant migration using this PGP key.
View our PGP Key

Data Protection and Privacy at Infusionsoft

Learn more about our data protection program and compliance initiatives.
Read our Data Protection and Privacy

Data Security Statement

Infusionsoft's Data Security Statement describes some of the security controls that we have implemented to help ensure the security of your data.
Read our Data Security Statement

EEA/CH Safe Harbor Notice

This is Infusionsoft's notice to data subjects in the European Economic Area and the Swiss Confederation regarding our efforts to adhere to the Safe Harbor Privacy Principles published by US Department of Commerce ("Safe Harbor Principles") with respect to certain personal data about such individuals.
Read our EEA/CH Safe Harbor Notice

End User License Agreement (EULA) for Mobile

Legal terms and conditions for using the Infusionsoft mobile application.
Read our EULA for Mobile

HIPAA Compliance

Learn more about Infusionsoft's HIPAA compliance program.
Read the memo

Marketplace Guidelines & Policy

Download this PDF for listing requirements, listing guidelines and read our policy related to listings in the Marketplace.
Download the Marketplace - Guidelines and Policy

Pay Per Click Advertising Services

Here are PPC Advertising Services Terms of Use for you who have been selected to participate in our PPC alpha group.
Read our Advertising Services Terms of Use

Privacy Policy

Our privacy policy details the terms and conditions of how we handle your data.
Read our privacy policy

Terms of Use

This is the really long legal document that outlines all the things you agree to when you start using our software.
Read our Terms of Use

Trademark Usage Guidelines

Here are guidelines for correct Infusionsoft trademark usage, along with a list of Infusionsoft trademarks.
View our trademark usage guidelines
See a list of Infusionsoft trademarks