Infusionsoft Legal Policies
Acceptable Use Policy (AUP)
This policy outlines which practices are acceptable and which practices are not.
Read our AUP
This has our Billing Policy and our Refund Policy, as well as other related policies.
Read our billing policy
This is a quick guide to chargebacks, how they work and how to avoid them.
Read our chargeback guide
Data Migration PGP Key
Encrypt sensitive data for PCI-compliant migration using this PGP key.
View our PGP Key
Data Protection and Privacy at Infusionsoft
Learn more about our data protection program and compliance initiatives.
Read our Data Protection and Privacy
Data Security Statement
Infusionsoft's Data Security Statement describes some of the security controls that we have implemented to help ensure the security of your data.
Read our Data Security Statement
EEA/CH Safe Harbor Notice
This is Infusionsoft's notice to data subjects in the European Economic Area and the Swiss Confederation regarding our efforts to adhere to the Safe Harbor Privacy Principles published by US Department of Commerce ("Safe Harbor Principles") with respect to certain personal data about such individuals.
Read our EEA/CH Safe Harbor Notice
End User License Agreement (EULA) for Mobile
Legal terms and conditions for using the Infusionsoft mobile application.
Read our EULA for Mobile
Learn more about Infusionsoft's HIPAA compliance program.
Read the memo
Marketplace Guidelines & Policy
Download this PDF for listing requirements, listing guidelines and read our policy related to listings in the Marketplace.
Download the Marketplace - Guidelines and Policy
Pay Per Click Advertising Services
This is the really long legal document that outlines all the things you agree to when you start using our software.