Create the world that empowers small business

Inside Sales Manager

Atlanta, GA

At Infusionsoft, we help small businesses succeed. We don’t just say that, we mean it and we do it every day. And often times, working at Infusionsoft is much like running a small business. There will be long days and incredible challenges, but the reward will be contributing to something that is larger than yourself. We want you to bring the hustle, grit, and passion to everything you do here. You will be expected to take high ownership and improve yourself constantly. You will be held accountable to our 9 Core Values and will be expected to hold your teammates accountable as well. The values are what unify us and allow us to make the impact that we do. They are crucial on our mission to becoming the undisputed champion of small business success. Together...we will replenish the middle class, we will elevate the worldwide economy, we will inspire kids to dream of becoming entrepreneurs. 

The Inside Sales Manager is a key leadership/management role helping lead the Direct Sales team to meet Infusionsoft’s growth objectives through new customer acquisition. Key Performance Indicators (KPI’s) of this position include: (1) new customers acquired, measured monthly, quarterly, yearly; (2) recurring revenue attained, both total and average; (3) service revenue attained, total and average; (4) opportunity pipeline management- adherence to quality standards and sales process.

The Inside Sales Manager will lead a team of 8 – 10  Small Business Consultants and will be responsible for establishing a vision, setting goals, motivating team members, and inspiring exceptional results.


  • Attainment of the following department monthly, quarterly, and annual goals:
    • New Customer Acquisition
    • Recurring Revenue
    • Service Revenue
    • Opportunity Pipeline Mgmt.
  • 20% weekly cadence
  • Motivate team to attain and exceed performance targets
  • Provide hands-on Challenger Sales training and skill development of representatives on your team
  • Join sales representatives on sales calls to assist in closing deals
  • Handles and/or assists with escalations, as needed
  • Contribute to overall team improvements through thought-leadership and positive participation with department leaders and with your team
  • Nurture the career development and goal setting for each team member
  • Ensure coordination of essential training and educational events for sales representatives
  • Partner with key stakeholders throughout the organization to drive needed change
  • Truly care for the team, set the vision, multiply people and deliver results
  • Proven history of communicating clearly with the team and working cohesively with other departments


  • Consistently demonstrated positive attitude that contributes to floor success
  • Provides direction, delegates, and removes obstacles to assist team in getting work done
  • Pattern of innovation and thought leadership
  • Great listening and communication skills
  • Excellent follow-through and accountability
  • Track record of exceeding work objectives and goals
  • 5+ years in a sales role with proven relationship building skills
  • Deep understanding and commitment to Infusionsoft's core values, purpose, and mission
  • Demonstrates leadership qualities and is comfortable upholding performance based metrics
  • Comfortable taking appropriate initiative with others
  • Provide coaching, one on ones, call calibrations and any other skill building activities for new hires and existing team members


  • 5+ years direct sales experience
  • 3+ years sales leadership experience 
  • Understanding and Passion for Small Businesses
  • Highly motivated with a drive to succeed and a passion for sales
  • Knowledge of CRM technologies and methodologies
  • Bachelor's Degree or equivalent experience with a minimum of 5 years of software and consulting sales or account management experience
  • Provides direction, delegates, and removes obstacles to assist team in getting work done
  • Works collaboratively with sales leadership and stakeholders to meet shared objectives
  • Consistently achieves and helps team to achieve results, even under tough circumstances
  • Excellent track record of leading and developing sales teams
  • Ability to instill trust of others through honesty, integrity, and authenticity
  • Actively seeks new ways to grow and be challenged using formal and informal development channels


We offer competitive salaries and a generous benefits package including:

  • 1x base salary life insurance (employee premiums 100% covered)
  • Dependent life coverage (premiums 100% covered)
  • 10 paid holidays
  • 401K
  • Flexible paid time off plan
  • Competitive medical, dental and vision insurance
  • Short-term and long-term disability (employee premiums 100% covered)
  • Flexible spending reimbursement account
  • Contributions toward HSA accounts
  • Stock options