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Manager, Analytics Engineer

San Francisco, CA

At Infusionsoft, we help small businesses succeed.

We don’t just say that, we mean it and we do it every day…And often times, working at Infusionsoft is much like running a small business. There will be long days and incredible challenges, but the reward will be contributing to something that is larger than you. We want you to bring hustle, grit, and passion to everything you do here. You will be expected to take high ownership and improve yourself constantly. You will be held accountable to our 7 Core Values and will be expected to hold your teammates accountable as well. The values are what unify us and allow us to make the impact that we do. They are crucial on our mission to becoming the undisputed champion of small business success.

Together...we will replenish the middle class. We will elevate the worldwide economy. We will inspire kids to dream of becoming entrepreneurs. 

As a Analytics Engineer Manager, you will be responsible for developing and leading our strategy around collecting, transforming, and consuming data as well as building data products for ourselves and our customers.

Daily Execution Excellence

  • Design, construct, and maintain highly scalable analytics tools including:
    • Robust data pipelines that collect and process data from internal and third party sources
    • Scalable and performant databases/data warehouses
    • AB Testing infrastructures
    • Pipelines and platforms that support data ingestion and deployment for machine learning products and models
  • Work with business analysts to build new analysis tools and metrics for measuring Infusionsoft as a business
  • Develop and oversee roadmap for continued advancement of ecosystem of analytics engineering infrastructure
  • Mentor and lead team of data engineers, and partner with data science and data analyst leaders
  • Interface with internal data customers to gather requirements

Expertise and Qualifications:

  • 3+ years of work experience in relevant field (Data Engineer, BI Engineer, DW Engineer, Software Engineer etc.)
  • Experience with a modern DW (Redshift, Snowflake, Bigquery, Hadoop) and relevant data modeling best practices
  • Experience with Spark or an alternative a strong plus
  • Experience working with data streams and stream processing (Apache Kafka, Kinesis, RabbitMQ, JMS, etc.)
  • Experience writing understandable, maintainable, and reusable software
  • Experience building ETL from internal and third party data sources and familiarity with data design principles.
  • Excellent SQL skills (we use postgres and mssql)
  • Strong communication skills and ability to discuss the product with PMs and business owners
  • An innate desire to deliver and a strong sense of teamwork
    Our ideal teammate has:
    • B.S. degree in computer science, mathematics, statistics or a similar quantitative field
    • 4+ years in a development and data engineering role preferably in tech, consulting, or finance.
    • Strong programming skills (Python, Java, Ruby, Scala, Clojure; Go)
    • Familiarity with AWS and Apache stacks including EMR, Lambda, EC2, Mesos etc.
    • Unix development skills including shell scripting and automation.
    • Exposure to big data/NoSQL systems and the issues that arise from working with large data sets.
    • A self-starter attitude with an enthusiasm to work in a fast-paced, team-oriented, start-up environment.
    • Experience with open-source data flow management (Luigi, Airflow) preferred

What you’ll need to have/Competencies:

  • Actively listen and check for understanding and commitment
  • Continue to work through priorities without being prompted; proactive self-starter
  • Recognize when a quick 80% solution will suffice
  • Reduce low return activities to increase time for strategic initiatives
  • Take into account best practices and cutting edge trends
  • Encourage a customer-focused mentality, including both internal customers and partners
  • Can easily share project status updates at any given time
  • Work with or lead others to re-prioritize work and reschedule commitments as necessary
  • Contribute positively to team dynamics
  • Manage change within immediate team and support larger change efforts
  • Identify barriers to effective collaboration and escalate issues if unable to resolve

Work Environment:

This job operates in a fun yet professional office environment. This role routinely uses standard office equipment such as computers and phones.

At Infusionsoft we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed.  We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

 

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Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Infusionsoft is to join a cause bigger than yourself, and we think that’s pretty rad!

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Dream fulfillment

We believe in people and their dreams at Infusionsoft. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

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Flexibility & balance

At Infusionsoft, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

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#infusionlife

Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #infusionlife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

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Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

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Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Infusionsoft is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.