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Channel Programs Manager

Chandler, AZ

At Infusionsoft, we help small businesses succeed.


We don’t just say that, we mean it and we do it every day. And oftentimes, working at Infusionsoft is much like running a small business. There will be long days and incredible challenges, but the reward will be contributing to something that is larger than you. We want you to bring hustle, grit, and passion to everything you do here. You will be expected to take high ownership and improve yourself constantly. You will be held accountable to our Core Values and will be expected to hold your teammates accountable as well. The values are what unify us and allow us to make the impact that we do. They are crucial on our mission to becoming the undisputed champion of small business success.


Together...we will replenish the middle class. We will elevate the worldwide economy. We will inspire kids to dream of becoming entrepreneurs.


The Role

The Channel Program Manager is responsible for the channel-wide execution and coordination of programs which span product, marketing (promotions, pricing), revenue expansion (payments add-ons, upgrades), partner tools (portal), and channel incentive/compensation programs.   The Manager reports into the Head of Partner Programs and Experience (Kim Mortensen), and will frequently interact with top partners in both the ICP, TA, and Influencer channels. The Manager will work cross-functionally with the Region leadership, TA/Influencer channel leader, product marketing, communications, and partner coaching and training team.  The Manager will also provide some direction to key support teams in IT, tech support, and product as needed to drive towards an exceptional partner experience. The manager will be a “visible” and well-known executor and knowledge source for Infusionsoft’s top partners.


The Work

    • Work with teams to create an improved partner experience, and ultimately higher customer success.
    • Drive an increase in revenue in the partner channels through new programs and incentives.
    • Enable a consistent and methodical process for introducing and evangelizing new products and GTM programs to the partner channels
    • Will spend time “in the field” with Partners and Regional Partner Managers at partner meetings and event
    • Cross-functional work with key internal and external stakeholders to both strategize and execute on new initiativeS
    • Build a strong knowledge of the Infusionsoft product and different programs



  • Experience working within or with a Partner channel
  • Strong understanding of a SaaS business
  • 3+ years of experience working in Marketing, Channel Sales, and/or Product Marketing
  • Channel Marketing experience is a plus
  • College Degree (BA/BS)


Ideally, you possess…

  • Excellent ability to build relationships
  • Engaging presentation skills
  • Strong Sales acumen
  • A “problem-solving” mentality
  • Strong multi-tasking skills


At Infusionsoft we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed.  We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

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Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Infusionsoft is to join a cause bigger than yourself, and we think that’s pretty rad!

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Dream fulfillment

We believe in people and their dreams at Infusionsoft. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

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Flexibility & balance

At Infusionsoft, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

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Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #infusionlife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

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Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

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Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Infusionsoft is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.