"I want to thank you (all of you) for the first class support you are giving me during the early stages of my learning curve with the Infusion Software system".

I have called a number of times with questions ranging from How Do I... to setup strategy, and your support staff have been consistently patient, helpful, knowledgeable, and professional in every way.

When I first read about your support I thought it was just good marketing, but to my amazement, you live up to it every day!

With 30 years in the marketing business, and 20 of those years hiring, training and managing customer support departments, my praise doesn't come lightly. You guys have earned it. I can only wish that other companies would adopt and execute a philosophy like yours. In a tough market like most businesses face today, good customer support is increasingly going to define the companies that make it, and those that don't. I predict a long and happy future for Infusion Software!

Thank you again for your excellent service and quick response."

Kim Heathman

LionHearted Publishing, Inc.