Customer Stories

"I honestly can't stop thinking how great of an investment InfusionCRM is. Sure it's a bigger investment than other systems but it's also the most intuitive, easy to use, and sophisticated solution out there. You really do get what you pay for. With other systems I've used I would wait for phone support for almost an hour, but with Infusion I'm usually done, up and running in half that or less.

The support is no short of awesome! I'm really not exaggerating. Whenever I call Infusion support about any problem, big or small, they're always so patient and eager to help. A lot of times they even fix my problems FOR me or in the least point me in the right direction and wait until I figure things out. Plus, they often follow up with me via email to make sure everything turned out okay.

Even with my initial merchant account difficulties, the Infusion team extended themselves and spent countless hours helping me find workarounds and solutions. They even were in contact with the merchant account company directly! Are these guys that crazy that they spend that much time helping ONE customer?! guess they are... no wonder they claim they have "fanatical" support.

But enough about the people behind the product. They not only have great people, they have THE best system out there for complete and intelligent automation. All aspects of my business can be combined, tracked, and organized in one interface. It's honestly hard to believe, but Infusion actually updates the CRM with fixes and MORE features about every month... these guys never stand still.

Marketing has never really been my thing mostly because my ideas were too complicated to make a reality without spending thousands on hiring programmers to develop custom software or paying for 4 separate systems that never "talk" to one another. I always worked the hard manual-labor way chasing leads and it never worked. Now people are chasing me because I have the systems in place to do the work for me.

To be honest, I didn't know the kinds of things that can be automated to save me time and money while making my customers feel valued. The typical automation I was familiar with were basic auto-responders that sounded great on its own, but once I saw what I CAN do with InfusionCRM, I realized how trivial those auto-responders are when used alone.

Now with InfusionCRM, automation isn't only for the big boys anymore. A small business like mine can use web, email, voice, fax, print, and mail all under one software "roof." Honestly, you won't know how valuable this is until you try it and see for yourself.

I brag to colleagues and friends about how amazing InfusionCRM is and I love seeing their eyes pop out when I tell them what I can do with an action sequence or marketing campaign. It gives me that warm fuzzy feeling that I made the right decision. Finally my business can grow faster than my imagination! Thank you Infusion, keep doing what you're doing!"
Skip Shipman - VIP Florist Network
"I own Brenda's House of Flowers in Woodstock, GA, population 18,400. In 2006, I was named the Marketer of the Year by the Society of American Florists. It is the highest honor given in the floral industry. The marketing system I developed for my florist resulted in amazing growth in my business. For the last 9 months I have packaged the marketing system so it could be offered to other florists as a turn-key marketing system to grow their business. I was able to take 73 different processes down to only 3 that the individual florist would have to manage to ensure the system would work for them.

But before I could do any of this, it was important we chose the proper software to help manage all these various processes previously mentioned. Am I ever glad we chose Infusion CRM. Infusion CRM has allowed us to not only work through the sales cycle with the florists, but has been instrumental in managing all the various processes we have in order for our marketing system to be a turn-key solution for our customers, the florists.

We also plan on using Infusion CRM to move into other vertical markets for any business or industry that relies on multiple sales from the same customers and the retention of those customers for years to come.

Again, Infusion CRM has been a blessing as we have completed our beta testing for our marketing system. We are now moving into the national launch phase of our business plan beginning next month. Thanks to Infusion CRM, we now have a tremendous backbone in order to support all our company's efforts for years to come. I would recommend Infusion CRM to any and all entrepreneurs to assist them in building their dream business.

I promise you, you will reach your company's goals much quicker utilizing Infusion CRM. I know I have!"