Infusionsoft Customer Referral Program

2013 THE BIG DRIVE INCENTIVE RULES, TERMS & CONDITIONS

Contents

1. Incentive Overview
2. Customer Eligibility Requirements
3. Definition of Qualified Sales
4. Program Incentive Awards and Bonuses
5. Additional Rules and Terms

Incentive Overview

Infusionsoft will be offering special incentives to its Customers for Qualified Sales (defined below) made during the defined Incentive Period (the "Big Drive Program"). The “Incentive Period” for the Big Drive Program begins May 21, 2013 and ends August 31, 2013.

Customer Eligibility Requirements

To be eligible to participate in the Big Drive Program, a Customer must meet these eligibility requirements:

• Be a current Infusionsoft subscriber in good standing with an active Infusionsoft application; hereafter referred to as: “Customer”
• Customer is NOT a current Infusionsoft Affiliate, Referral Partner, Infusionsoft Certified Consultant (“ICC”), or Infusionsoft Employee
• Agree to all of the terms and conditions of the Big Drive Program as set forth below.
• A Customer who meets all of the above eligibility requirements is hereafter referred to as a “Customer”.

Definition of Qualified Sale

The term “Qualified Sale” as used in the Big Drive Program is a sale that meets all of the following requirements:

• The sale is of an Infusionsoft software subscription to a new Infusionsoft customer who hasn't owned an Infusionsoft application in the last 6 months
• The sale closes during the Incentive Period
• The referral to Infusionsoft must be made prior to the close of the sale by the Customer using one of the following referral methods:
  • Customer manually registered the lead at www.infusionsoft.com/refer
  • The Customer submitted to an authorized Infusionsoft employee a customer referral form, completely filled out. (Incomplete submissions will not be counted towards the Incentive)

• If more than one Customer refers the same lead, we will credit the Customer who submitted the referral first.
• The sale must be to a qualified end-user ready to use the application at point of sale (that is, no "inventory" purchases will be considered Qualified Sales).

Infusionsoft reserves the right to disqualify any Customer from the Big Drive Program if the Customer is found during the Incentive Period to be violating or manipulating the Qualified Sales definitions and guidelines outlined above.

In addition, any Customer who attempts to fraudulently take advantage of the Big Drive Program may result in cancellation of their Infusionsoft account and revocation of any prize awarded.

Program Incentive Awards and Bonuses

Incentive Awards will be awarded within 70 days after the completion of the Incentive Period.

• Customer Award Winner - The Customer who wins the Big Drive Customer Award will receive:
  • One Cayman Islands Vacation that includes four nights at the Marriott Beach Resort in Grand Cayman, round-trip airfare for two to Grand Cayman Island (airfare voucher not to exceed $1,500)

• Referral Award Winner - The Referral that was referred by the Customer who wins the Big Drive Customer Prize will receive:
  • One Cayman Islands Vacation that includes four nights at the Marriott Beach Resort in Grand Cayman, round-trip airfare for two to Grand Cayman Island (airfare voucher not to exceed $1,500)

Infusionsoft will award the Customer Prize Winner to a Customer chosen at random based on the following:

For every qualified sale, a Customer will receive 1 point. Each point will be worth 1 entry into a drawing for the Customer Prize Winner prize.

At the close of the “Big Drive Program”, Infusionsoft will take each Customer's entries and add them to a database. Infusionsoft will then use Random.org to generate a random winner from those entries.

The winner must accept and utilize the prize by December 31, 2013.

Additional Rules and Terms

• To be eligible for participation in the Big Drive Program, Customer must agree to the rules and terms of this document by visiting www.infusionsoft.com/refer, and accepting the rules, terms, and conditions by entering in their email address at the bottom of the page and clicking the submit button. No program participation payment or fee will be charged to participate in Big Drive Program. This incentive program is void where prohibited by the law of Customer's jurisdiction, or where such jurisdiction would require registration, bonding or translation.
• Awards and bonuses are nontransferable, and no substitutes will be offered, except at Infusionsoft's discretion. Awards and bonuses may be subject to income taxes and/or similar fees, all of which are the responsibility of the winning Customer and Referral.
• Infusionsoft reserves the right to interpret the rules for the Big Drive Program and, if necessary, to reasonably amend or clarify the rules. o Rule interpretations and all award determinations by Infusionsoft will be final.
• By electing to participate in the Big Drive Program, Customer provides its express consent and permission for Infusionsoft to use Customer's name and photograph for promotional and advertising purposes to promote Infusionsoft and announce the results of the Big Drive program, in any media and in any manner whatsoever, without limitation, authorization or restriction.
• Award winners will be notified by email, and/or telephone. The awarding of the awards is subject to verification of eligibility and compliance with the rules and terms of the Big Drive Program.
• The Big Drive Program and the rights and obligations of Infusionsoft and participating Customers will be governed by and controlled by the laws of the State of Arizona, United States of America, applicable to contracts made and performed therein without reference to the applicable choice of law provisions. All actions, proceedings or litigation relating hereto will be instituted and prosecuted solely within the State of Arizona, Maricopa County. By participating in the Big Drive Program, each Customer consents to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona with respect to any action, dispute or other matter pertaining to or arising out of the Big Drive Program.
• The sponsor of the Big Drive Program is Infusion Software, Inc. (dba Infusionsoft), 1260 South Spectrum Boulevard, Chandler, Arizona 85286. Any questions regarding The Big Drive Program should be directed by e-mail to customerreferral@infusionsoft.com.

Terms & Conditions

I acknowledge that I have read and agree to be bound by the Terms & Conditions for the Infusionsoft Customer Referral Program and the Infusionsoft terms of service.

1. All current Infusionsoft subscribers in good standing can participate in the Infusionsoft Customer Referral Program.
2. For every referral you provide who becomes a paying Infusionsoft customer within 12 months of date you submitted this form, you will receive one referral reward valued at up to $500. Rewards are listed on the Infusionsoft website ( http://www.infusionsoft.com/refer ) and are subject to change at any time without notice.
3. The referrals you provide cannot be an existing Infusionsoft user, someone who has a terminated Infusionsoft account within the last 6 months, or someone who was previously referred to Infusionsoft by another person. If the lead is already in the system, you will not get credit.
4. All referrals must be entered at http://www.infusionsoft.com/refer or submitted to an Infusionsoft employee using an approved form. It is the referrer's responsibility to ensure this form gets filled out correctly for the referral tracking to take place. Referrers must enter all required fields. Referral rewards will be distributed and tracked based on the referrer's application name. All referral records must indicate the referrer's application name at the time of purchase. No exceptions.
5. Customers who are enrolled in any of Infusionsoft's partner programs will not be eligible for the Customer Referral Program. They will be bound by the terms & conditions of their partner agreement.
6. No spamming or bulk emailing is allowed. You may only send a referral email to people that you personally know. Any unsolicited sending of a referral email in volume may result in the cancellation of your Infusionsoft account and any outstanding referral rewards.
7. Any attempt to fraudulently take advantage of the Infusionsoft Customer Referral Program may result in cancellation of your Infusionsoft account and the revocation of your referral rewards.
8. Infusionsoft is not responsible for any incorrect or inaccurate information supplied by customers or referred friends while participating in the program.
9. Infusionsoft reserves the right to change or discontinue this program at any time. All changes will be posted on the website.

Any questions regarding the Infusionsoft Customer Referral Program should be addressed to: customerreferral@infusionsoft.com.