Features

No other marketing software on the market can implement behavior-based marketing at the level Infusionsoft can. I can automate marketing campaigns and rule-based triggers based on the behavior of my clients.

Jennifer Bourn
Bourn Creative

E-Commerce for Small Business

Infusionsoft’s e-commerce solution is integrated with the CRM solution to provide one location where users can view contact history, purchase history, orders, invoices, email history, marketing campaigns and customer behavior. The e-commerce and shopping cart features allow small businesses to sell online and store all e-commerce transaction data in their CRM without lifting a finger.

Automated E-Commerce Tools

Infusionsoft’s online shopping cart gives small businesses the ability to offer in-cart upsells based on products already in the shopping cart, total amount in the cart and other measures. Offering upsells during the online shopping cart checkout process has proven to increase the average transaction amount.

E-Commerce

Infusionsoft eliminates the need to use separate systems to sell online. We give you all the business e-commerce tools you need to create a storefront or order pages, manage billing and collections, trigger post-purchase follow-up and more. And because your e-commerce manager is tied to your CRM and marketing system, you can easily create targeted upsell messages and offers.

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Marketing E-Commerce Tools

Create a Storefront and Shopping Cart

The Infusionsoft storefront organizes and displays your products for selling online. Easily integrate your existing storefront with our shopping cart or use the import wizard to transition your information from 1ShoppingCart. Our online shopping cart can also process payments with your current merchant account or with PayPal.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Create Electronic Order Forms

An order form is a hosted landing page you can use to sell a product, like an event registration, and can be designed to match your website. Infusionsoft's shopping cart handles the transaction and feeds contact and billing information into our system for additional follow-up.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Sell More with Discounts, Upsells and Trials

Infusionsoft allows you to offer discounts and upsells based on what you know about your customers and their buying behaviors. You can also offer a free trial to get customers in the door. After the trial expires, Infusionsoft can automatically start billing for the subscription.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Offer Payment Plans

Encourage customers to purchase higher-dollar products by splitting the price into payment plans. Infusionsoft gives you the flexibility to define the time period, number of installments and financing arrangement.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Trigger Post-Purchase Follow-Up

Infusionsoft can trigger post-purchase actions, such as applying tags for segmentation, sending a thank you email, starting a customer welcome campaign, launching an upsell campaign and so much more. This will help you develop strong customer relationships and stimulate repeat sales.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Invoice and Collect Electronically

Infusionsoft ties into a variety of merchant gateways, allowing you to charge credit cards and automate the billing for payment plans and recurring subscriptions. You can automate collections by creating campaigns that automatically inform customers of things like overdue balances or failed charges.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Manage Product Inventory and Fulfillment

Our inventory tracking feature will alert you when product quantities reach a specified threshold. We'll also help with order fulfillment by notifying the appropriate contact and providing the necessary shipping details. With digital products, Infusionsoft can automatically send a download link and enforce download limitations.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

Grow through Affiliate Programs

Infusionsoft's affiliate tools help you manage partners who promote your products or services. Our flexible tools allow you to create customer partnership programs that fit your needs. Share marketing resources and reports through our partner portal, and track referrals, commissions and payments with ease.

Infusionsoft E-Commerce Features
Questions? Call: 1.866.800.0004

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