Infusionsoft's 'A' Rating from Better Business Bureau
Infusionsoft was recently rated with an impressive 'A' rating from the Better Business Bureau. This level of commitment to customer service and satisfaction is what the company provides all all people who consider Infusionsoft's services. It's not easy to earn an 'A' rating from the BBB, so we take pride in retaining our superior rating.
As a business, we've grown very quickly in the past three years out of our nine years in operation. We only had a few isolated cases of customers who brought their matters to the BBB for review and we have successfully resolve all of them. Thanks to the BBB and our promise to customers, prospective customers can breathe a little bit easier when considering our software, services or products.
Infusionsoft considers the demands placed on small business owners and demonstrates compassion in their decisions and policy-making. To remain progressive and relevant to entrepreneurs, Infusionsoft offers a guarantee for new customers which assures they will receive significant value from their marketing software. The guarantee includes the ability for consumers to receive half of their investment into Infusionsoft if they are unsatisfied with the results the software delivers after a one-year period.
Infusionsoft also has made significant changes throughout the organization to build strong relationships with customers and earn their business every month. With no contracts, Infusionsoft is truly a choice that small businesses can consider since they remain in control of their experience month to month. The company offers personalized service at no additional charge from small business coaches who are readily available to assist with any concerns they may have.
Infusionsoft lives up to their promise of superior customer service, honest and ethical actions by the company through transparent communication. Through the company's blog, Twitter account, Facebook Page and employees themselves freely accessible through social networks. If a customer needs help, all they need to do is leave a message on either of these platforms and they will be routed to the appropriate people to assist them. Communicating clearly, openly and timely with customers is a strong win for Infusionsoft.
Infusionsoft became BBB-accredited in early 2008 and continues to maintain an 'A' rating.
Click here to review Infusionsoft on the BBB.
