Recent News
Customer Stories
| "I've
attended some of the Infusion training webinars and they are excellent.
So far I'm very impressed with the software and the
documentation/training. You guys are doing a great job and I want to
let you know that.
Also, I want you to know that I was referred to your company by Matt Bacak of Frontier Marketing. I know that you take your affiliate program seriously, so I felt this was important to bring to your attention. I plan to be loading some of my leads into the Infusion CRM system later today. And I'm really looking forward to leveraging this system to the max. Thanks again. Keep up the great work!" Matt Zembruski Living Your Best LLC Framingham, MA |
| The AAAs of Social CRM |
|
Social customer relationship management is about joining the ongoing conversations in which your customers and prospects are already engaged. People like doing business with people they like, and love doing business with people they trust. But how do you get people to like and trust you enough to do business with you in a Web 2.0 world? That’s the dilemma many small business folks find themselves in. They’re great in “face to face” situations with customers and those they’ve identified as great prospects. But that doesn’t help them connect with the vast majority of businesses using the Web to discover products, services, and companies that can help them solve issues. |

