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Infusionsoft Announces New VP of Customer Service Jo Anne Ravielli

CRM Veteran Brings Industry Know-How, Experience to Fast-Growth Small Business Software Company

PHOENIX, AZ (July 1, 2008)—Infusionsoft, the leader in marketing automation software for small businesses, today announced that Jo Anne Ravielli has joined the Infusionsoft executive leadership team as Vice President of Customer Service and Support. In this capacity, Ravielli will develop service tools, metrics and programs to ensure customer loyalty and positive customer experience for the thousands of Infusionsoft small business customers of its marketing automation software.

"Jo Anne knows what it takes to achieve total customer satisfaction while keeping productivity and profitability as top priorities," said Clate Mask, Infusionsoft CEO. "Her broad experience, hands-on management style and contagious enthusiasm are going to make her a valuable member of our team."

Ravielli has been dynamic in turning around underperforming organizations by revitalizing their customer focus and implementing appropriate CRM database solutions. She brings Infusionsoft more than 10 years customer service operations experience having implemented customer service solutions for software application support, healthcare, tourism, e-commerce, retail and mortgage lending. Most recently with Ravielli CRM Consulting, Ravielli implemented new CRM and call-routing technology for ScriptLogic that reduced resource load by 30 percent.

About Infusionsoft
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company's follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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Infusionsoft Announces Whirlwind Cross-Country Tour Featuring Marketing Guru, Author Dan Kennedy

Kennedy’s First Open-to-the-Public Seminar in Eight Years Launches in Anaheim, Calif. August 5th

PHOENIX, AZ (June 30, 2008)—Infusionsoft, the leader in marketing automation software for small businesses, today announced business author, consultant and coach Dan Kennedy will share his top marketing secrets in a four-city seminar tour this August.

Kennedy is a multimillionaire entrepreneur with more than 10 books to his credit, including his well-known "No B.S." series. As a marketing guru, Kennedy has shared the podium with Donald Trump, Debbi Fields, Jim McCann and Zig Ziglar, earning a dedicated following with his provocative, enthusiastic style.

"This is an amazing opportunity for entrepreneurs, no matter the size of their business and we’re extremely proud to sponsor this seminar series," said Clate Mask, President and CEO for Infusionsoft. "Dan's know-how and experience span everything from advertising design to direct mail to online marketing. Business owners and marketers will not want to miss out on this opportunity."

Kennedy will cover such things as how to reactivate lost customers or dead lists, profitable follow-up strategies, how to shorten the sales cycle in business-to-business marketing environments, and the 10 best marketing pieces to use in follow-up sequences.

Kennedy routinely commands $100,000+ for consulting or public appearances; however, this event is being presented to the public free of charge. Space is very limited, so it's recommended to register as soon as possible.

Kennedy's four-city tour includes:

  • Anaheim, Calif. August 5
  • Chicago August 6
  • New York August 7
  • Orlando August 8.

For registration information, visit https://www.infusionsoft.com/kennedytour/.

About Infusionsoft
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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The AAAs of Social CRM

Social customer relationship management is about joining the ongoing conversations in which your customers and prospects are already engaged.

People like doing business with people they like, and love doing business with people they trust. But how do you get people to like and trust you enough to do business with you in a Web 2.0 world? That’s the dilemma many small business folks find themselves in. They’re great in “face to face” situations with customers and those they’ve identified as great prospects. But that doesn’t help them connect with the vast majority of businesses using the Web to discover products, services, and companies that can help them solve issues.

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Infusionsoft Offers Monthly Webinar Series for Small Businesses on Marketing for Growth

Participants to Learn from Drip Marketing, Small Business Growth Experts, Clate Mask, John Jantsch, Michael Gerber

PHOENIX, AZ (June 23, 2008)—Infusionsoft, the leader in marketing automation software for small businesses, today announced the launch of a monthly webinar series focused on helping businesses market and grow sales more effectively.

Hosted by Infusionsoft marketing experts, these webinars illustrate and explore ways entrepreneurs boost growth through marketing automation and drip marketing. Webinars will also feature national marketing experts. Upcoming webinars feature John Jantsch, author of Duct Tape Marketing, and Michael Gerber, noted small business growth expert and author of internationally top-selling business book, E-Myth: Why Most Small Business Don’t Work and What to Do About It.

Each webinar will give participants ways to put their marketing on autopilot, increase lead conversion and grow sales from existing customers.

"Entrepreneurs want desperately to find ways to create efficiency in the sales process, and boost effectiveness of their marketing efforts," said Dave Lee, VP of Marketing, Infusionsoft. "In a matter of an hour, participants will get inspired by tips and ideas for growth from other business owners, walking away with real-world marketing tips and tools to implement in their businesses."

Upcoming marketing webinars include:

  • June 18: Must-Know Secrets of Small Business Growth, featuring John Jantsch, Duct Tape Marketing (A recorded version is available on www.infusionsoft.com)
  • July 9: Follow-up Relentlessly
  • July 22: Enabling the Entrepreneur, featuring Michael Gerber, author of E-Myth and Awakening the Entrepreneur Within
  • August 7: Supercharge your website
  • September 15: Convert and Flip Your Funnel
  • October 13: Sell Stuff Online
  • November 10: Collect the Cash

Join the conversation. To register for a webinar, visit http://www.infusionsoft.com/about-us/events.

About Infusionsoft
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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Following Up

Need to find out something? Most people search the Web to get answers. More than 10.6 billion core searches were conducted in the U.S. in April, according to comScore, an Internet information provider. This probably comes as no surprise, since most of us have turned to Google or other search engines to uncover Websites that address our needs. But contacting the company to get more information. can quickly turn to frustration if search efforts at a Website are not responded to, or the information you obtain is inaccurate.

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Infusionsoft Named One of Arizona’s Fastest-Growing Companies by AZ Business Magazine

Fast 15 Award Recognizes Top Companies for Growth in Market Share, Revenue

Phoenix, AZ (June 3, 2008) -- Infusionsoft, the leader in marketing automation software for small business, today announced that it is a recipient of AZ Business Magazine’s first-ever Fast 15 Awards. The awards acknowledge fast-growth companies in their particular market sector, showing rapid increase in revenue and market share.

Launched in 2001, Infusionsoft was founded by Scott Martineau as a custom software provider for small business marketers. Today, Infusionsoft serves more than 5000 small businesses customers, delivered through a web-based marketing automation software, offering entrepreneurs an easy and flexible way to manage multi-channel online and off-line customer marketing and management initiatives like never before.

"More and more entrepreneurs are learning the value of Infusionsoft for growing their businesses," said Clate Mask, Infusionsoft CEO. "Our quadrupling revenue over the last three years is just a sign of things to come as marketing automation takes hold as an essential small business tool."

Infusionsoft offers the only marketing automation software designed specifically for entrepreneurs that enables them to convert more leads into customers. With Infusionsoft, these small businesses are able to automatically nurture prospects and customers until they are ready to buy, thus enabling them to grow revenues without growing staff. Fast 15 Award recipients were honored at a reception held at the Ritz Carlton Hotel in Phoenix and will be featured in the July/August issue of AZ Business Magazine.

About Infusionsoft
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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Why CRM Software Doesn't Work for Small Businesses

Customer Relationship Management software has been around for a long time. It was born in the Fortune 500 world 15 or 20 years ago and has gradually come down stream to smaller businesses. But the average small business with 5 or 10 employees has been slow to adopt (let alone succeed) with CRM software.

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Now That's a Lead of a Different Color

Leads, leads, leads, every business needs them, some are actually good at generating them, but . . . there’s a really important thing you must understand about leads - not all are created equal.

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Sixty-Five Percent of Small Businessse Say 'Following Up With Leads' Biggest Failure in Marketing Efforts

Leads Going Cold Seen as Biggest Gap, According to Infusionsoft Survey

PHOENIX, AZ (May 14, 2008)—Surveying the landscape of small businesses across the U.S., and amid concerns over the need to grow sales while reducing expenses, small business owners say the number one frustration they face daily when it comes to sales and marketing is the inability to consistently follow up with prospects. In a survey of entrepreneurs across the U.S. conducted by small business marketing automation software provider Infusionsoft, 65 percent of small business owners cite an inability to consistently and efficiently follow up with leads as the top concern.

The survey indicates a growing frustration among small business owners and marketers with closing an immediate sale, saying that they forget the nurturing process and instead let leads simmer. Small businesses increasingly seek a way to automatically capture and court leads until they are ready to buy, thus allowing the business owner to work on strategically growing the business.

Infusionsoft, a leader in marketing automation software for small businesses, reports that small businesses want to send more email to customers and prospects, capture information from web visitors, prospects, and then automatically follow up with those people.

The following is a list of the top 10 marketing-related frustrations as cited by small business owners in the 2008 U.S. Small Business Marketing Frustration Survey (ranked in order of importance):

  1. Too difficult to follow up with cold, warm and lukewarm leads consistently and efficiently
  2. Can't properly track and manage prospects and customers
  3. Need to integrate online and offline marketing efforts
  4. Poor email deliverability
  5. Too much manual grunt work in the sales and marketing process, no automation
  6. Can't track sales activity
  7. Lack of centralization, too many different programs and systems
  8. Too costly to maintain servers and IT staff
  9. Too difficult to manually manage multichannel campaigns
  10. One-dimensional marketing

The survey asked small business owners across the country to choose their top marketing-related issues from a list and then rank them in order of importance, recording results from 1,000 respondents. Infusionsoft conducted the survey via email and phone to organizations with 2-100 employees from January 1, 2008 through April 30, 2008.

"These findings are telling for understanding the challenges a small business owner faces," said Clate Mask, President and CEO, Infusionsoft. "Small business owners are trying to figure out how to make their marketing more effective amid the reality of smaller marketing budgets, limited time to manage campaigns, smaller organizational infrastructure, and longer to-do lists. So these results are eye-opening to understand just how simple, yet real their daily frustrations are with converting more leads into sales."

Automation of marketing and processes enables the small business to convert more leads into customers, grow the business without the need to grow staff, and increase sales from existing customers.

Automated Follow-Up Marketing for Small Business
Marketing automation software from Infusionsoft is built for small businesses. The web-based software allows small businesses to track contact details, capture leads automatically from their websites, send emails, execute multi-step and multi-channel campaigns, distribute leads to salespeople, and create orders and fulfillment tasks. Infusionsoft is capable of handling prospect and customer marketing communications, from one-off emails to complex multi-step, multi-channel campaigns that would be nearly impossible for an individual or group of individuals to do without an automated system.

"The benefits of marketing automation are huge," said Mask. "It's the difference between having a struggling small business that is just going day to day, trying to make a go of it and on the other hand rapid, consistent growth and really building a much stronger business that doesn't require the business owner to be at the center of it."

About Infusionsoft
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company's follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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Small Business Marketing Guru John Jantsch of ‘Duct Tape Marketing’ Selects Infusionsoft to Grow Business Even Further
  Media Contacts:
Kathy Sacks
Sacks Public Relations
602-619-4444
kathy@sackspr.com
Small Business Marketing Guru John Jantsch of ‘Duct Tape Marketing’ Selects Infusionsoft to Grow Business Even Further
Joins Long List of Top Marketing Experts Relying on Infusionsoft eMarketing Software for Growing Business Via Marketing Automation

Phoenix, AZ (May 1, 2008) -- Infusionsoft, the leader in eMarketing software for entrepreneurs announced today that John Jantsch, noted small business marketing author and blogger, has selected Infusionsoft to run his growing content, consulting and advisory company’s automated sales and marketing programs.

Jantsch is a marketing and digital technology coach, award-winning social media publisher and author of Duct Tape Marketing--The World's Most Practical Small Business Marketing Guide. Hundreds of thousands of business owners and marketers follow his advice dispensed daily on his top-ranked Duct Tape Marketing Blog, named to Ad Age’s Power 150 list of top marketing blogs and a Forbes favorite for small business and marketing. He is also the creator of the Duct Tape Marketing Small Business Marketing System and Duct Tape Marketing Authorized Coach Network.

“As part of my work, I review a lot of tools to recommend to small businesses, and in my opinion Infusionsoft has put together the best small business integrated marketing automation tool around,” said Jantsch.

Infusionsoft provides a way for top trusted advisors within the national entrepreneurial community to grow their businesses through the company’s Automated Follow-up Technology, a proprietary feature in the Infusionsoft web-based software that allows business owners to execute marketing follow-up campaigns effortlessly and automatically.

"We're proud to have a relationship with someone as well-respected as John Jantsch," said Clate Mask, President and CEO of Infusionsoft. "By switching to Infusionsoft and leveraging our Automated Follow-up Technology, Jantsch is now more easily and efficiently able to reach larger numbers of business owners with his practical advice and marketing systems, and without the need for him to grow staff."

Jantsch joins a long list of notable small business marketing experts that turn to Infusionsoft to run and grow their businesses. They include:

- Michael Gerber - Author and founder of The E-Myth Worldwide, founder of The Dreaming Room
- Perry Marshall - Guerilla marketing and Google ad words expert
- Dan Kennedy - Internationally recognized small business marketing expert
- Bill Glazer - Internationally recognized retail marketing expert, President of BGS Marketing
- Rich Schefren - Founder, Strategic Profits
- Jay Abraham - Founder, Abraham Group, Inc.
- Yanik Silver - Founder, Surefire Marketing
- Joe Polish - Founder, Piranha Marketing

About Infusionsoft
Infusionsoft, the leader in eMarketing software for entrepreneurs, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s eMarketing software answers that need by helping entrepreneurs automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com. ##
 
Infusionsoft Signs 5000th Customer

Entrepreneurs Agree, Infusionsoft eMarketing Software Answers Small Businesses' Need for Better Way to Grow

PHOENIX--(BUSINESS WIRE)--Infusionsoft, the leader in eMarketing software for entrepreneurs today announced that over 5000 small business customers have chosen Infusionsoft as the software of choice to help run their businesses and help them convert more leads, grow referrals and manage customer relationships. Studio1ne, based in Middlesex, NJ, marks the 5000th customer to have selected Infusionsoft.

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Infusion Software Updates Its Name and Brand

The small-business CRM service provider becomes Infusionsoft, dropping "CRM" from its product name along the way.

The company formerly known as Infusion Software has tightened up its name to become Infusionsoft, according to an announcement made earlier this week. The company's software-as-a-service (SaaS) product -- formerly known as Infusion CRM -- will henceforth also carry the Infusionsoft name, specifically Infusionsoft eMarketing. To highlight the change, Infusionsoft has launched a 22-city marketing tour to connect with customers and prospects.

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eMarketing Revolution Tour Announced

Media Contacts:
Kathy Sacks
Sacks Public Relations
602-619-4444
kathy@sackspr.com

Infusionsoft Announces eMarketing Revolution Tour Across U.S.

Leader in eMarketing Software for Entrepreneurs Delivers One-Day, Intensive Marketing, Business-Building, Product Education in 22 Cities

PHOENIX, AZ (April 16, 2008)—Infusionsoft, the leader in eMarketing software for entrepreneurs announced today the launch of its multi-city tour to educate and share best practices with their customers and the millions of small businesses across the U.S. seeking to get better at what most find challenging and complex: online marketing, lead capture and follow-up marketing.

The tour, which kicks off during National Small Business Week in Orlando, Florida April 23rd, is intended to bring together entrepreneurs to educate and share best practices in how to market and sell their products and services more effectively and easily, without having to increase staff. Each half-day event will provide attendees with strategy and real world ideas for helping small businesses automatically capture and convert more leads and get repeat sales from customers.

Each stop on this tour provides an opportunity for Infusionsoft executives and employees to connect with customers, partners and those in each city’s entrepreneurial, small business community. eMarketing Revolution tour dates and locations include:

April 23 - Orlando, FL
May 8 - Dallas, TX
May 15 - Houston, TX
May 27 - Seattle, WA
June 10 - Charlotte, NC
June 24 - Chicago, IL
July 9 - San Diego, CA
July 10 Los Angeles, CA
July 22 - Philadelphia, PA
August 7 - Columbus, OH
August 19 - Washington DC
September 3 - Boston, MA
September 4 - New York, NY
September 16 - Denver, CO
September 25 - Atlanta, GA
October 16 - Jacksonville, FL
October 28 - San Francisco, CA
October 29 - San Jose, CA
November 8 - St. Louis, M
November 13 - Miami, FL
November 25 - Salt Lake City, UT
December 9 - Phoenix, AZ

"The eMarketing Revolution tour marks the start of an exciting time for Infusionsoft," said Clate Mask, President and CEO
of Infusionsoft. "It takes a significant step toward reaching the masses of business owners that struggle with how to put their marketing on auto-pilot and free up precious time now spent manually chasing prospects without the sales increases to show for it. We aim to show them that there is a better way and it’s called eMarketing."

At the close of each event, attendees will receive free tools to implement into their businesses, including:
• eMarketing acceleration kit
• Personal marketing acceleration plan
• Infusionsoft CEO Clate Mask’s new e-book The Edge of Success: 9 Building Blocks to Double Your Sales
• Real world case studies from Infusionsoft customers

To learn more and register to attend any of the 22 tour stops visit www.emarketingrevolution.com.


About Infusionsoft

Infusionsoft, the leader in eMarketing software for entrepreneurs, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s eMarketing software answers that need by helping entrepreneurs automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.


 
Infusion Software Changes...

Media Contacts:
Kathy Sacks
Sacks Public Relations
602-619-4444
kathy at sackspr dot com


Infusion Software Changes Company, Product Name to Infusionsoft

Leader in eMarketing Software for Entrepreneurs Aligns Company and Product in a Single, Unified Brand Name

PHOENIX, AZ (April 16, 2008)—Infusion Software, the leader in eMarketing software for entrepreneurs, today announced the company has changed its name to Infusionsoft. The company’s leading web-based software, formerly known as Infusion CRM, will now be known as Infusionsoft.

“Our new corporate identity represents a brand unification and better reflects our expanded mission--to revolutionize the way entrepreneurs grow their small businesses using automated online and offline methods and follow-up throughout the lifecycle of a customer,” said Clate Mask, President and CEO of Infusionsoft. "With the rapid growth of our customer base and channel partners, now is the right time to capitalize on Infusionsoft's momentum."

Infusionsoft offers the only eMarketing software designed for entrepreneurs that enables them to convert more leads into customers automatically. With Infusionsoft, these small businesses are able to automatically nurture prospects and customers until they are ready to buy. The hands-free automation technology inside Infusionsoft executes what would otherwise be complex, marketing sequences empower entrepreneurs to grow their businesses without having to grow staff.

“Until now, small businesses have only had CRM, or separate, incompatible software as the only option when it comes to marketing to new and existing customers. Infusionsoft does a lot more than just ‘manage customers and contacts,’” said Mask. “We provide a way for the entrepreneur to grow his business by automating his marketing to prospects and customers and turning his website into a do-it-yourself lead capture and lead nurturing engine, at a price that makes sense. What it comes down to is growth--that’s what small businesses really want.”

Launched in 2001, Infusionsoft was founded by Scott Martineau as a custom software provider to small business marketers. Today, Infusionsoft counts thousands of entrepreneurs with 2-75 employees as users.

The company’s website URL remains the same at www.infusionsoft.com.

Along with the name change, Infusionsoft has updated its corporate identity including changes to its website found at: www.infusionsoft.com. Reporters and editors are encouraged to visit Infusionsoft’s new press site for downloadable artwork of Infusionsoft's new corporate logo.

 

About Infusionsoft
Infusionsoft, the leader in eMarketing software for entrepreneurs, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company’s eMarketing software answers that need by helping entrepreneurs automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures. For more information, visit www.infusionsoft.com.

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Infusion Software Launches Online Contest
March 19th, 2008 | Press Release
To mark the introduction of its first eBook, Infusion Software, the leading provider of CRM software for small businesses, today announced the launch of a contest to find the most inspired small business. The contest is based on the eBook authored by Infusion Software's CEO, Clate Mask, "The Edge of Success: 9 Building Blocks to Double Your Sales."
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Infusion Software Launches Online Contest
March 19th, 2008 | Press Release
To mark the introduction of its first eBook, Infusion Software, the leading provider of CRM software for small businesses, today announced the launch of a contest to find the most inspired small business. The contest is based on the eBook authored by Infusion Software’s CEO, Clate Mask, "The Edge of Success: 9 Building Blocks to Double Your Sales."
Click to continue
 
Infusion Software Names Former iCrossing Exec CFO
March 18th, 2008 | Phoenix Business Journal
Infusion Software, as it continues on a fast growth track, hired former iCrossing Inc. executive Michael Effinger as chief financial officer.
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Infusion Software Appoints New CFO
March 18th, 2008 | Computer Business Review
Infusion Software has appointed Michael Effinger as its new CFO
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Infusion Software Names Chief Financial Officer
March 13th, 2008 | Press Release
Infusion Software, the leading provider of CRM software for True Small Businesses today announced the appointment of Michael Effinger as Chief Financial Officer.
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Infusion Software Names Chief Financial Officer
March 13th, 2008 | Press Release
Infusion Software, the leading provider of CRM software for True Small Businesses today announced the appointment of Michael Effinger as Chief Financial Officer.
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Ramon Ray and Brent Leary Join Speaker Lineup
February 20th, 2008 | Press Release
Infusion Software, the leading provider of CRM software for True Small Businesses today announced that small business technology guru Ramon Ray and small business CRM and marketing expert Brent Leary have been added to the speaker lineup for the Infusion Software 2008 User Conference being held March 5-7, 2008 in Scottsdale, Ariz.
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Why Small Business Will Embrace CRM in 2008
February 19th, 2008 | Inc
Customer relationship management providers have tailored their offerings for the small business market, providing software-as-a-service options, integration with other technologies, and an understanding of what small businesses want.
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Infusion Looks for Partner 2.0
February 1st, 2008 | ChannelInsider
The CRM software-as-a-service vendor launches a channel program aimed at what it calls the "true small business" market.
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CRM for TSB Vendor Infusion Launches Certified Consultant Program
January 28th, 2007 | TMCnet
Infusion Software, which styles itself a vendor of CRM software "for True Small Businesses," has launched its Infusion Certified Consultant channel program...
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Infusion Software Launches Reseller, Certified Consultant Program
January 24th, 2008 | Press Release
Infusion Software, the leading provider of CRM software for True Small Businesses today announced the launch of its Infusion Certified Consultant channel program. The True Small Business (TSB) market is among the fastest growing in the US. Infusion Software will meet the needs of this market with a new channel partner program for Certified Consultants.
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Marketing Software Provider Infusion Appoints Vice President of
January 13th, 2008 | TMCnet
Infusion Software, a provider of marketing software for True Small Businesses (TSB), has announced the appointment of Adam Ross as vice president of business development.
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Former NetSuite Leader Joins Infusion
January 10th, 2008 | Press Release
Infusion Software, the leading provider of CRM software for True Small Businesses (TSB) today announced a major step in strengthening and expanding its executive team with the addition of Adam Ross as Vice President of Business Development. In this role, Ross will oversee all aspects of business development including channel partnerships and strategic alliances for Infusion Software.
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Newsletters

November 2007
IN THIS ISSUE: President's Message, Infusion User Conference, If you dress, walk and talk like a spammer..., Powered by Infusion Software, Info Marketing Book Highlights Infusion, New Release Features, Customer Comments, Club E, Infusion Us

September 2007
IN THIS ISSUE: President's Message, Building Customer Loyalty, Executive Spotlight: Dave Lee, Infusion User Conference, Employee of the Month, Your Affiliate Opportunity, Email News, New Release Features, Billionaire in Training, Infusion B

August 2007
IN THIS ISSUE: President's Message, Executive Spotlight, Michael Gerber Endorses Infusion CRM, Try Before You Buy, Outstanding Employees, Affiliate Program, What You Say About Us, New Release Features, New Infusion Website, Infusion CRM Boot

June 2007
IN THIS ISSUE: President's Message, Service & System Update, Momentum 2007, Usage Thresholds, Outstanding Employees, Affiliate Program, New Release Features, Infusion CRM Bootcamp

April 2007
IN THIS ISSUE: President's Message, Development Spotlight, Momentum 2007, Service & System Update, Usage Thresholds, Outstanding Employees, Affiliate Program, New Release Features

February 2007
IN THIS ISSUE: President's Message, Just Launched- Infusion Webstore, Momentum 2007, Customer Satisfaction Survey, Archived Feature Suggestions, CRM Tip of the Month, New Release Features

December 2006
In This Issue: President's Message, Holiday Feature Release, Training Survey Results, CRM Feature Suggestions, CRM Tips, Knowledge Base, Marketing Excellence

 
Top 10 CRM Stories of 2007
December 31st, 2007 | CustomerThink
It's been one of the most interesting years in a long time, whether you look at Customer Management from an enterprise, customer or technology perspective. Here are my personal picks for the top stories of 2007, counting down from 10.
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If CRM is So Important Why Are There So Many Failures?
December 29th, 2007 | SmallBizTechnology.com
AMR Research has recently (September 2007) published a study that one in three CRM implementations fail. Why?
If CRM is so important why in the world aren't CRM vendors doing more to make CRM more productive. This should be a red flag to you.
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Infusion CRM Named Best SaaS Small Business CRM
December 13th, 2007 | Press Release
Infusion Software, providers of Infusion CRM, the best-selling customer relationship management (CRM) software for small businesses today announced that its web-based product, Infusion CRM, was named “Best SaaS Small Business CRM Solution” by SellMoreNow.com, the leading independent source of critical analysis for the CRM software segment. The Company also received the “Jim Cecil Award for Excellence in Drip Marketing”.
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These CRM Solutions Really Help Folks Sell More Now!
December 12th, 2007 | AskRichBohn.com
Rich Bohn, founder of SellMoreNow.com, announced the annual Willy Awards. Infusion Software was awarded "Best SaaS Small Business CRM Solution" and "The Jim Cecil Award for Excellence in Drip Marketing".
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ACT! Creator Pat Sullivan on Small Business CRM and Using Web 2-0
November 25th, 2007 | Business Technology Radio
Brent Leary of "Technology for Business" interviews Pat Sullivan for his podcast series.
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CRM developers catering to demand from smaller firms
November 23rd, 2007 | Phoenix Business Journal
For more than a year, small and midsize businesses have taken increasing advantage of customer relationship management software, benefiting from programs that once were too costly.

During that time, CRM has transformed from a novelty into a necessity as demand for the software reaches deeper into the business food chain. CRM software comes in many different flavors, but ultimately it allows users to pinpoint their customer base, marketing focus and sales targets through electronic algorithms that optimize database information.
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Infusion Software Announces Record-breaking Email Deliverability
November 13th, 2007 | Press Release
Infusion Software, providers of Infusion CRM, the best-selling customer relationship management (CRM) software for small businesses today announced that the company has reached the highest levels in email deliverability and email volume in the company's history. In the month of October, small business customers utilized Infusion CRM to send 59.9 million emails to prospects and customers as part of one-off and multi-step event-triggered marketing campaigns. Click to continue
 
Infusion CRM Hits Targets
November 13th, 2007 | TMCnet.com
Infusion Software, vendor of Infusion CRM for small businesses, has announced that the company has reached the highest levels in e-mail deliverability and e-mail volume in the company's history.

In the month of October, small business customers used Infusion CRM to send 59.9 million e-mails to prospects and customers as part of one-off and multi-step event-triggered marketing campaigns.
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Infusion, online software for small businesses, raises $9 million
October 17th, 2007 | VentureBeat
Infusion Software, like Salesforce and others, offers online business software for small businesses. It has just raised $9 million from Mohr Davidow Ventures.
The Phoenix, Arizona-based company offers a large suite of online software and services, based around its customer relationship management product and designed specifically for businesses with between two and 50 employees.
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Infusion Software Closes $9 Million Funding Round Led by Mohr Davidow Ventures
October 17th, 2007 | Press Release
Infusion Software Inc., provider of the best-selling customer relationship management (CRM) software for true small businesses today announced it has secured funding of $9 million from MDV-Mohr Davidow Ventures, a leading Silicon Valley venture capital firm. This round represents Infusion's first round of venture financing. Click to continue
 
Habeas Announces Global Channel Program to Drive Adoption of Email Reputation Services and Data Inte
October 15th, 2007 | Yahoo! Finance
Habeas, Inc., the world leader in email reputation services, today announced the expansion of its channel program to drive a new standard of excellence in email reputation management and data integration. Habeas has established relationships with leading companies including BoxSentry, Campaigner, DigitalMailer, Infusion Software, Innovyx, Lashback, Message Systems, Port25, SpamAssassin, Summit Projects, ThinData, Zrinity and more.
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Infusion Software Named in Top 10 for Fastest Growing Software Companies by Software Magazine
October 11th, 2007 | Press Release
Infusion Software, the bestselling customer relationship management (CRM) and marketing automation software for true small businesses today announced that it has ranked No. 10 for revenue growth among software companies worldwide on Software Magazine's 25th Annual Software 500 list with 125% revenue growth from 2005 to 2006. Infusion Software also ranked at No. 469 for software revenue.
Click to continue | Software Magazine
 
Dave Lee Interviewed on No BS Radio (KTLK)
September 29th, 2007 | No BS KTLK Radio
Dave Lee, VP of Moneymaking at Infusion Software, is interviewed on No BS Radio by Robert Mariano. Dave discusses the E-Myth principles, email marketing, how to follow up with prospects, and how Infusion CRM helps small businesses grow.
Click to Listen/Download Audio
 
Clate Mask Interviewed on KFNN Radio
September 24th, 2007 | KFNN Radio 1510 AM
During an interview on KFNN radio, Clate Mask, President of Infusion Software, explains the power of marketing and sales automation through Infusion CRM.
KFNN | Click to Listen/Download Audio
 
Five Arizona Companies Named Spirit of Enterprise Winners
September 19th, 2007 | The Business Journal of Phoenix
Rhino Sports Inc., Children's Dental Village, Infusion Software, Gold Canyon and Walsh Bros. Office Environments were named winners although the specific categories won't be announced until the awards luncheon Sept. 26. Click to continue
 
Ten finalists named for Spirit of Enterprise awards
August 30th , 2007 | The Business Journal of Phoenix
Ten Phoenix-area companies have been named finalists for the 2007 Edward Jones Spirit of Enterprise Award, which will be presented Sept. 26. Finalists for the award, to be presented by The Spirit of Enterprise Center at Arizona State University's W. P. Carey School of Business, are: Anderson Security Agency Ltd., Children's Dental Village, CRS Temporary Housing, Gold Canyon, Industrial Refrigeration & Boiler Co. Inc., Infusion Software, Moses Anshell, Rhino Sports Inc., Shasta Industries Inc., and Walsh Brothers Office Environments. Click to continue
 
Infusion Software Earns a Spot on the 2007 Inc. 500 List
August 24th, 2007 | Press Release
Infusion Software, a leading provider of small business customer relationship management software, announced today that it has been ranked in Inc. Magazine's list of 500 fastest growing private companies in America. The Phoenix-based provider of Infusion CRM software boasted a 917.8% three-year growth rate earning it a ranking of 258 on the prestigious list based on its rapid growth and increasing revenue. Click to continue
 
Infusion Earns A Spot On The Inc 500 List
August 24th, 2007 | Inc.com
Infusion Software, provider of Infusion CRM software boasted a 917.8% three-year growth rate earning it a ranking of 258 on the prestigious list based on its rapid growth and increasing revenue. Click to continue
 
Throwing Infusion A Bohn
August 13th , 2007 | CRMchump.com
"Richard Bohn is known as the oldest, totally independent and brutally honest reviewer of CRM solutions in the analyst community. Bohn was the Review Editor for Sales Process Engineering & Automation Review where he was honored to receive the Sales Automation Association's award for Excellence in Journalism." Richard Bohn also uses Infusion CRM for is own website www.SellMoreNow.com. Click to continue
 
Entrepreneur Magazine Radio Hosts Clate Mask
August 10th, 2007 | Entrepreneur Magazine Radio
Lee Mirabal, included in the exclusive Top 100 List of "Most Influential Voices in America", interviews Clate Mask, President of Infusion Software, on Entrepreneur Magazine Radio (wsRadio.com).
Entrepreneur Magazine Radio | Click to Listen/Download Audio
 
CRM Legend Pat Sullivan Explains What CRM for Small Biz Should Look Like
August 9th, 2007 | First Coffee - TMCnet Blog
FC: Regarding your joining the Board -- why Infusion Software, over all the other companies in the CRM space?
PS: The fact they are totally focused on what I consider the last bastion of opportunity for CRM: small business. Everyone else, for the most part have moved upstream, including ACT!. ACT! is not really CRM, but usually gets placed there. Click to continue
 
Automated Marketing - New tool integrates marketing into CRM
August 9th, 2007 | NetworkWorld.com - Small Business Technology Newsletter
"We talked about CRM programs a year ago in Getting Sales Departments Organized and about E-mail marketing services this past March. But no company has done a good job putting the two together and adding a serious amount of automation until Infusion Software and their Infusion CRM product line." Click to continue
 
Infusion CRM Revamps Site as Part of Small Biz Push
August 3rd, 2007 | TMCnet.com
On-demand CRM vendor Infusion Software has launched its newly designed and updated corporate Web site at www.infusionsoft.com. The site underwent a major makeover in response to "supporting company growth resulting in an online information center that better promotes the Infusion CRM products and services," and "offers more resources to small business marketers," according to company officials. Click to continue
 
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